Most of us have learned to be cautious about suspicious emails. But attackers know that too, and they are increasingly using Microsoft Teams chats, calls and meeting invitations to try to catch people off guard.
Attackers may pose as IT Support, the Helpdesk, an employee or a trusted vendor. Their aim could be to persuade you to click a link, install software, share your credentials or grant access to your computer.
Be particularly cautious if you receive:
If someone contacts you through Teams asking for access, software installation or sensitive information, stop, check and verify the request through a trusted channel before doing anything. If you're unsure, contact the IT Service Desk.
As GracoRoberts transitions its Security Awareness programme from KnowBe4 to Mimecast, all employees must complete any training assigned to them.
If you have outstanding KnowBe4 training, look out for an email titled “Please complete your assigned training” from KnowBe4 at do-not-reply@training.knowbe4.com.
As the Mimecast programme is introduced, you may also receive emails titled “Awareness Training Reminder” from IT Notifications at itnotifications@gracoroberts.com about required Cybersecurity Awareness training.
Please don't ignore these notifications. Completing your assigned training helps protect GracoRoberts, our customers and our data, while supporting our cybersecurity and compliance requirements.
If you have questions about your training assignment, or receive a suspicious message claiming to be from IT, please contact the Information Security or IT team.