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On the Spot Awards - December 2025

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The On the Spot Award was created to empower every employee to shine a spotlight on colleagues who consistently go above and beyond, embodying our core values in everything they do. This award is a way for us all to recognize and celebrate those everyday moments of excellence, dedication, and positive impact that make our team stronger. Those recognized with the On the Spot Award exemplify what it means to live our core values;

  • Sweep the floor. Do whatever it takes.
  • Solve problems. Offer creative customer solutions.
  • Commit to quality. Do it right.
  • Passion for growth. Everyone owns our success.
  • Communicate. Share information with transparency and frequency.
  • Focus on relationships. Stakeholders matter.
  • Data driven. Make better decisions.

Click here for program details for US employees, and click here for program details for UK employees. 

Celebrating those who bring our values to life—congratulations to the following individuals.

Karen Ward, Chief Information Officer; Chris Pixley, Sr. IT Infrastructure Manager; Mike Macias, Business Applications Manager in Arlington; and Erin Ibbetson, Dev Ops Lead at Silmid –Recognized by Yulia Rozenfeld, Adam Heller, Anne Katzenmeier, Robert Hart, and Kelly Powers for Sweep the Floor, Solve Problems, and Focus on Relationships. 

We would like to recognize these individuals for their outstanding efforts in resolving a major issue that has been impacting our entire Account Services and ISR teams. Emails were incorrectly integrated into HubSpot tickets, making internal and external communication increasingly difficult. The team dedicated countless hours and participated in numerous meetings to help identify and resolve the critical issues. Their collaboration and commitment exemplify several of our core behaviors, including Sweep the floor, Solve problems, and Focus on relationships. We truly appreciate their hard work and dedication. 

Sam Danks, Buyer at Silmid–Recognized by Emma Allden for Solve Problems, Sweep the Floor and Passion for Growth.

I would like to thank Sam Danks for supporting me with a difficult support case. This was not your supplier, however you went above and beyond to help me get this resolved and get the product booked in. Thank you, Sam — I appreciate you!

Kane McBain, Account Manager at Silmid–Recognized by Shannon Murphy for Solve Problems.

Kane handled a call from an unhappy customer and successfully resolved the issue. Kane consistently offers a helping hand, supporting the team and colleagues in challenging situations while actively seeking solutions to problems. Thank you for demonstrating excellent teamwork!