Marketplace Update: Entering the Home Stretch to Complete Developmen

The Marketplace has been a key project for our family of brands for some time now. And we are so excited to share that we are now entering the home stretch toward development completion.

Marketplace is a unified ecommerce shopping platform that will bring GracoRoberts, Silmid, and Sky Geek together in one place.

Customers will be able to:

• Shop products from all three businesses through one website.
• Find products more easily.
• Place orders through a single system.

Employees will benefit from:

• One shared selling platform.
• Modern tools for processing and fulfilling orders.
• Better collaboration between the businesses.

Rollout Plan:

Instead of launching all three businesses at the same time, the Marketplace will be released in stages.

GracoRoberts will be the first business to use the new platform.

Phase 1 – GracoRoberts Launch

At launch, the new platform will support GracoRoberts products, inventory, and fulfillment only. Customers visiting the GracoRoberts website will see and purchase GracoRoberts stock exclusively.

Phase 2 – Silmid Integration

Approximately two weeks after launch (subject to a successful stabilization period and resolution of any issues), Silmid will be added to the platform. At this stage, both the GracoRoberts and Silmid websites will display and provide access to GracoRoberts and Silmid products and inventory, creating a shared catalogue across the two businesses.

Phase 3 – SkyGeek Integration

Following the Silmid rollout, SkyGeek will be added to the platform. Once complete, the GracoRoberts, Silmid, and SkyGeek websites will all display and provide access to products and inventory from all three businesses through a single integrated platform.

Phase 4 – Full Integration

With all three businesses operating on the platform, we will enable:

• Cross-business purchasing – customers can purchase products from GracoRoberts, Silmid, and SkyGeek within a single transaction.
• Unified inventory visibility – inventory from all three businesses is available across all three websites.
• Dropship capability – products can be shipped directly from suppliers to customers where applicable.

Launching one business unit at a time lets us prove out the platform, work through any issues in a controlled way, and bring each team online with confidence.

Launch Date

The current target launch is scheduled for Late 3^rd Quarter. The team is working hard to meet this timeline, but significant work remains. If the timeline changes, everyone will be notified by email.

The focus is on launching a high-quality system, not simply meeting the deadline.

Progress Update

1. Major System Components Being Handed to RED

The IT development team are finishing several important systems and preparing to hand them over to Red Technology (RT - the external software development partner).

Key items include:

• Reservation API – a system that allows different software applications to share reservation information.
• API – a system that allows different software applications to share order information.

API (Application Programming Interface) = a tool that allows different software systems to communicate with each other.

Once RT receives these systems, they can begin their part of the work. The teams will then hold regular Developer Triage meetings to review issues and coordinate fixes.

Triage = reviewing, prioritizing, and resolving problems.

2. Storefront and Inventory Availability

The Storefront is the website customers will use. The team is finalizing the connection between the storefront and live inventory data.

This is important because it enables:

• Accurate stock information.
• Add to Cart functionality.
• Checkout and purchasing.

A few software bugs still need to be fixed before this work is complete.

3. Enterprise Portal and Product Specifications

The Enterprise Portal is the central system for managing product information and specifications across the businesses. The portal is currently being tested, and any issues identified are being addressed.

After that work is complete the Quality team will begin specification mapping (spec mapping). Spec mapping involves organizing and linking product information so customers can easily search for and filter products, while also accessing complete and accurate product details.

Business Analysts (BAs) help connect business needs with technical solutions. They are cleaning specification data and creating a repeatable process for future data cleanup.

4. GracoRoberts Operations Testing

Next week, the GracoRoberts Operations team will begin testing important document processes in Crescendo (the business workflow system being used for these documents).

Documents being tested include:

CoA (Certificate of Analysis) Integration

A document that confirms a product has been tested and meets required standards.

Test Report Integration

A document showing the results of testing performed on a product.

The team will also test:

• • Pick Ticket = instructions used by warehouse staff to collect products for an order.
  • Packing Slip = document included with a shipment showing what is inside.

The goal is for Operations to formally approve these processes before launch.

5. Other Supporting Work

ASN (Advance Ship Notice) Completed

A document sent before products arrive, letting the customer know what is being shipped and when it is expected to arrive.

The ASN build is complete.

Commercial Invoice

A Commercial Invoice can now be generated. This is an official document used in international shipping that includes product details, values and customs information.

SAP Work

SAP is enterprise software system currently used by SkyGeek and GracoRoberts DLC (Defense, Logistics and Compliance) for business operations such as inventory, purchasing, and finance.

SAP-related tasks have been handed to Vision33 (our specialist vendor), and the team is waiting for updates.

We are also creating documentation that tracks every part of the build and shows how different systems connect, helping make sure nothing is missed as each business joins the Marketplace.

What Each Team Is Doing Next

The teams have clear next steps. GR Operations is testing the paperwork (document) workflows, Quality is getting ready to organize product details once the main portal is cleaned up, and our developers are handing off the big technical pieces to our partner team, RED, to keep things moving.

Quick Summary

If you read only one section, read this one.

• We're building one online store for all three businesses. GracoRoberts, Silmid, and SkyGeek will share a single Marketplace where customers can shop across all of them.
• GracoRoberts will launch first. At first you'll only see GracoRoberts products and stock; SkyGeek and Silmid join in later phases.
• The target launch date is Late 3^rd Quarter. The team is working hard to finish, but there could be delays, and if the timeline moves, everyone will get an email.
• Important development work is close to completion, but some bug fixes remain.
• Operations, Quality, Business Analysts, and Developers all have clear tasks to complete before launch.