The On the Spot Award was created to empower every employee to recognize and celebrate those who consistently go above and beyond. It shines a spotlight on individuals who demonstrate our core values in meaningful, everyday ways through moments of excellence, dedication, and positive impact that strengthen our team.
Sweep the floor – Do whatever it takes.
Solve problems – Offer creative customer solutions.
Commit to quality – Do it right.
Passion for growth – Everyone owns our success.
Communicate – Share information with transparency and frequency.
Focus on relationships – Stakeholders matter.
Click here for program details for US employees, and click here for program details for UK employees.
We’re proud to highlight a number of colleagues in this edition who have truly exemplified our company values through their actions and attitude. Congratulations to the following individuals:
As the new Customer Service Manager at SkyGeek, I wanted to recognize you with an On the Spot Award for your outstanding partnership throughout the hiring and onboarding of your two new CSRs.
You truly demonstrated being Data Driven by enthusiastically making time to meet with me for Interviewing 101 and quickly applying what you learned. You asked thoughtful questions, remained engaged throughout the process, and absorbed new information at an impressive pace.
You also exemplified Communication by providing prompt feedback after each interview, allowing us to make adjustments and keep the process moving efficiently.
Most importantly, you embodied our value of Focus on Relationships. While I knew you before this process, working together gave me the opportunity to truly get to know you. From interviewing to onboarding, you were eager to learn, receptive to guidance, and genuinely excited to build your team. Your commitment to creating an environment of positivity, support, and success for your new employees was evident in every step of the way. I am so happy for you and excited to see all that you will accomplish in this role. You are a star, and I have no doubt you're going to shine.
Congratulations, and thank you for all you do!
Got crystal reports to work on WS8 and provided IT another solution.
Thank you for all the extra effort you put in this month. Your dedication, hard work, and willingness to go the extra mile made a real difference and helped make it a great month for the team. It is truly appreciated!
I would like to recognize Brittney, Martha, and Becsy for On A Spot Award and recognize them for their outstanding support of both our customers and our internal teams. These ladies went above and beyond by taking ownership of a task that was outside of their direct responsibilities. Despite already having significant workloads, they dedicated time over the weekend to ensure our customers received updated certificates and critical documentation in a timely manner.
Their willingness to step in, collaborate across departments, and prioritize the customer experience demonstrates exceptional commitment, teamwork, and service. Their efforts helped prevent delays, supported our customers' needs, and reflected the kind of customer-first mindset that makes a meaningful difference.
Brittney, Martha, Becsy I can’t thank you enough for all the work you ladies have done and would love to nominate you for representing our company’s values.
Andy consistently goes above and beyond in supporting the Sales team with urgent requirements. He responds exceptionally quickly and is always willing to assist with time-critical export queries. Andy is the go-to person for export-related emergencies, demonstrating a positive, proactive attitude and a commitment to finding solutions. He is always happy to go the extra mile to ensure urgent issues are resolved efficiently and effectively.
Thank you for your incredible support in helping me prepare and deliver a major supplier presentation during an exceptionally busy period. Your willingness to share your knowledge and expertise was invaluable, not only in ensuring the presentation's success but also in significantly deepening my understanding of our work, processes, and data. Your guidance, patience, and support made a real difference, and I greatly appreciate the time and effort you invested.
Rebecca has taken ownership of the Silmid Specification Review to support the Marketplace project, despite it sitting outside of her usual responsibilities. She has consistently prioritized this work alongside her existing workload, demonstrating flexibility, commitment, and a proactive approach. Throughout the project, Rebecca has provided regular updates, ensuring stakeholders remain informed and progress is maintained. Her willingness to step outside her normal role and contribute where support is needed has been greatly appreciated.
Joe is a highly reliable, efficient, and proactive individual with a strong commitment to improving daily operations. His willingness to seek new ways to enhance processes has had a positive impact on the team. Thank you, Joe, for all of your hard work.
Paul, after the new account assignments were implemented, you lost one of your best accounts, ATSG Group. In August, we received an invitation from ATSG to participate in the hardware & Consumables RFP 2026. I want to personally thank you for your professionalism, dedication, and willingness to lead this RFP on Sky Mart's behalf, even though the account was no longer assigned to you. You went above and beyond and did whatever was necessary to help us pursue this opportunity and support the team. Your commitment and professionalism are truly appreciated.
I would like to recognize Marketa for her contributions to the accounting department for her hard work and dedication-especially on our most recent sales tax project. She is a team player and an asset to our department. She exemplifies a "let's do it right" mentality and often lends her expertise to the rest of the team when needed. Marketa takes ownership of every responsibility and makes sure it is completed accurately and with excellence. She exemplifies GracoRoberts' core value of Commit to Quality. Do it right.
I would like to recognize MJ and John for an On-the-Spot Award in recognition of three of our core values: Sweep the Floor, Solve Problems, and Communicate. We recently secured new business that ships to Lockheed Fort Worth and requires access to a system that only John, in HP, can utilize to process shipments. While access approval for MJ is still pending, MJ and John have worked closely together across sites to get shipments out without disruption. There have been some bumps in the road, including my own learning curve with shipping window and of new team members at LM supporting the program. I appreciate them working together, their patience with me, and shared sense of urgency in getting material out the door and meeting Lockheed's due dates.
I’d like to recognize Scott for the incredible support and partnership he consistently provides to me and our team. Scott has been an invaluable resource to me - creating and enhancing numerous DOMO and SSRS reports, helping troubleshoot challenges, and always being willing to brainstorm new ideas and better ways of doing things. His technical knowledge and talent are exceptional, but what I appreciate just as much is the way he works with others.
No matter how busy he is, Scott is always approachable, helpful, patient, and has a smile on his face (even when I have called him several times in the same day!). He has a wonderful ability to listen to an idea, understand what I’m trying to accomplish, and help turn it into something that actually works—and often something even better than I originally envisioned. Scott truly embodies our Core Values. I value having Scott as a colleague and partner. His contributions have made a meaningful difference in my ability to support our sales organization, and I’m incredibly appreciative of everything he does.
Thank you, Scott, for being such an outstanding teammate and for always being someone I can count on!