On the Spot Award Recipients

The On the Spot Award program was developed to give employees a chance to recognize fellow teammates who go above and beyond in embodying our core values.  This program is newly launched/re-launched across our family of brands, GracoRoberts, Silmid, SkyGeek, and Pacific Coast Composites to recognize all employees who exceptionally demonstrate the following core values: 

• Sweep the floor. Do whatever it takes.
• Solve problems. Offer creative customer solutions.
• Commit to quality. Do it right.
• Passion for growth. Everyone owns our success.
• Communicate. Share information with transparency and frequency.
• Focus on relationships. Stakeholders matter.
• Data driven. Make better decisions.

Click here for program details for US employees, and click here for program details for UK employees. 

We'd like to congratulate the following employees who were awarded for their efforts:

Heather Tenney - Sweep the Floor, Solve Problems  - Recognized by Lee Sawyer

"One of my applicants was having difficulty applying for the position and somehow came through customer service and landed with Heather.  Heather patiently helped him solve the problem.  During our interview, he called her out by name and said how patient and helpful she was.  He truly appreciated it.  Heather’s kindness was such an outstanding example of what I tell perspective employees that he became even more excited to possibly work for us."

Cody Jessup - Sweep the Floor, Passion for Growth  - Recognized by Anne Katzenmeier

"Ed Pham had a hot order that needed to be shipped same day from Wichita. Unfortunately, it was late in the day and all carriers had already picked up from the site. Cody graciously volunteered to drop the shipment off at FedEx. He went out of his way to meet the customer's need even though this was not even his customer. This demonstrates his dedication to our company and its success by going the extra mile. "

Alyssa Smallwood - Sweep the Floor, Focus on Relationships  - Recognized by Anne Katzenmeier

"Recently, one of Alyssa's micro team members transitioned to a different department. Until we were able to fill that replacement, Alyssa was not only handling her own account portfolio but also taking care of Aerojet. They require ATS uploads which can be very cumbersome and time consuming. Her willingness to take on this responsibility ensured a seamless experience for the customer and the company. This demonstrates sweeping the floor and focusing on relationships: whatever it takes to provide a great customer experience for the customer. Her flexibility and dedication are truly appreciated."

Saige Bryce - Sweep the Floor - Recognized by Teresa Gamblin

"I missed about a full week of work and Saige took control and did an awesome job of everything. So first of all THANK YOU Saige! She took control and kept everything running smoothly as well as helped with some pricing updates on top of the 4 college classes she is attending and part time 2nd job so her schedule is definitely full."

Hector Zaragoza - Communicate - Recognized by Mark Tepera 

"His prompt, courteous, and clear communication with the Customers and their carriers has been a huge part why our large shipments are flowing more smoothly. "

Javier Santiago - Focus on Relationships - Recognized by Mark Tepera 

"Stayed late until a truck showed up for a hot order for TE Connectivity "

Joe Norinston - Focus on Relationships, Sweep the Floor, Solve Problems, Commit to Quality, Passion for Growth, Data Driven - Recognized by Tracy Gonzalez

"If I could give an on the spot to the whole Kent team I would. They are all fantastic. In this instance, Joe has gone above and beyond to help in quite a few situations for me. The most recent would be 2/13/25. When we did the account shake up for CSR's I got thrown into the mix of a difficult situation. I reached out to the Kent team and Joe messaged me immediately for the details and what I was needing. By the time the material in question arrived, it missed our FedEx Pickup He offered to take it to the FedEx location on his way home. I told him, that would be amazing, but I would leave that decision up to him as it was on his time. He made it happen and made sure I got the tracking information! Joe has been so willing to jump and do what it takes to make things happen on several occasions and with an amazing attitude as well! I hope to meet him and the team if I ever get out that way! They make my job so much easier!  "

Gabe Rios - Sweep the Floor, Solve Problems, Commit to Quality, Data Driven - Recognized by Rory Byrne and Dan DiGiovanni

"Gabe was instrumental in the design and launch of ‘SDP Inventory’ and quickly jumped in to help us take it from concept to completion in a very short period of time. As a result of his efforts, we are already receiving very positive feedback on the implementation from users across the organization. His contributions during the SDP development phase reflected our Core Values to ‘do whatever it takes, offer creative solutions, and do it right.’ Furthermore, his actions have advanced our efforts to ‘share information with transparency and frequency’ and ‘make better decisions based on data.’ His contributions during the SDP development phase reflected our Core Values to ‘do whatever it takes, offer creative solutions, and do it right.’ Furthermore, his actions have advanced our efforts to ‘share information with transparency and frequency’ and ‘make better decisions based on data "

Marisol Contreras – Commit to Quality - Recognized by Brianna Meidl 

"Her and I work together on some orders in SAP and things always have to be done really quick - she gives me everything I need including the EUS, PO and detailed template when asked for it. I would like to say thank you for that, she is a rockstar! "

Justin Jackson & Shirlene Seedig - Sweep the floor, Solve Problems, Commit to Quality, Passion for Growth, Communicate, Focus on Relationships, recognized by Jeff Blomstrom 

"Without being asked, Justin and Shirlene took the initiative and went above and beyond to support fellow employee, ensuring timely customer responses, quoting and helping Steve and his clients quickly and efficiently solve issues."

Marie Byrne - Solve Problems - Recognized by Leanne Coles

"Marie has noticed an increase in delayed shipments for customers who have paid for priority shipping. After liaising with the ops team and myself, Marie has created a solution to streamline the busy teams chat and monitor and track priority shipments to ensure we meet our customer expectations."

Sarah Hull - Data Driven - Recognized by Leanne Coles

"With a focus on increasing customer experience at Silmid our telephone service is an area we are looking at to improve. Sarah has looked at missed call notes between 8:00am & 9:00am and asked to make adjustments to the team rota to improve our response to call. Sarah has made the changes and communicated them. Thank you for owning a challenge and making an improvement."

Johnny Ghossain - Passion for Growth - Recognized by Michelle Colebrook

"Johnny attended our MRO Dubai 2025 on his own due to unforeseen circumstances. I was more than impressed at Johnny’s planning and execution for this trip. He conducted back-to-back meetings on both days with customers, presented our Capabilities to them, and uncovered valuable feedback, and identified operational efficiencies to further support our customer requirements. Excellent Job Johnny!."